Careers at WQPHN

Current positions

Coordinator, Contracts Management

The Coordinator, Contracts Management ensures compliance with WQPHN's funding guidelines through high quality contract management and administration.

The Role

The Coordinator, Contracts Management role is responsible for commissioned service provider contract administration, compliance and reporting within WQPHN.

• Maintain the Open Windows Contract Management System with particular focus on commissioned providers to manage compliance and risk mitigation.
• Maintain and monitor a system to ensure compliance with priority contract obligations (e.g. Department of Health and Aged Care) in collaboration with the Head of Primary Health & Commissioned Services.
• Contribute to service procurement activities, including pre-qualification and tendering processes, and service contract reviews.
• Liaise with the relevant manager/team to identify trends, issues and progress resolutions with contract deliverables, deadlines and reporting.
• Develop and maintain effective professional relationships with service providers, contractors, stakeholders and other suppliers.
• Monitor contract deliverables for PHaCS team to identify completed tasks and outstanding items. Provide regular reporting on deliverables progress to support contract compliance.
• Adhere to all established Information Security Management System (ISMS) and Quality Management System (QMS) policies, procedures, and guidelines to ensure the protection and compliance of the organisation.
• Undertake other such duties and training as may reasonably be required and which are consistent with the level of responsibility of this position.

The Right Person

The successful candidate will possess: 

• Tertiary qualifications in a relevant discipline or equivalent experience in a contract management role, preferably with quality management experience and within a Health Industry funding/commissioning context.
• Demonstrated ability to prepare clear and concise business communication documents including reports, budgets, meeting minutes, briefing notes, letters and electronic correspondence.
• Ability to work effectively with minimal supervision, manage conflicting deadlines and demonstrate effective problem-solving skills as part of a regionally dispersed team.
• Highly developed interpersonal communication skills to build and maintain internal and external relationships, including strong negotiation skills.
• Ability to conduct planning meetings and training sessions to build staff capacity around contract management.
• High-level skills in Microsoft Office (including SharePoint), Open Windows and other office productivity tools, with aptitude to learn new software and systems.

How to Apply

Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all WQPHN positions.

Applications should include your current resume accompanied by a cover letter explaining your candidacy for the role to hr@wqphn.com.au 

The application closing date for this position is Sunday 24th November 2024.

The full position description for Coordinator, Contracts Management can be found HERE.

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Senior Inclusivity Coordinator

To support the Senior Manager, Primary Mental Health & Wellbeing to drive strategic diversity, equity, and inclusion solutions within the Western Queensland region.

The Role

The Inclusivity Coordinator role is responsible for the following key functions within the WQPHN organisation:

• Advise and support the Senior Management Team and Executives to ensure inclusivity practices are considered when planning and commissioning with our Alliance partners and other providers to achieve beneficial outcomes for people living with a disability and diverse groups in Western Queensland regions.
• To develop internal and external relationships to advance diversity, inclusion, and a sense of belonging within the WQPHN organisation and region.

The Right Person

The successful candidate will possess: 

• Tertiary qualifications in health or human services or equivalent experience, ideally gained in a large and diverse social service industry organisation.
• Demonstrated knowledge and understanding of diversity and inclusion principles, theories, and best practices, with a commitment to staying informed and updating key stakeholders on emerging trends.
• Strong project management skills, including data collection, analysis, and experience in designing, developing, and implementing programs or training.
• Excellent written, verbal, and interpersonal communication skills, with the ability to build relationships and convey complex ideas clearly, including preparation of reports, agendas, and general correspondence.
• Highly developed organisational and problem-solving skills, with the ability to manage conflicting deadlines, planning, and time management.
• High-level understanding of the health, social, and emotional well-being needs of regional, remote, and rural communities, with the ability to engage diverse groups and represent WQPHN autonomously in a professional and appropriate manner.
• Competency and experience in computing applications, including SharePoint, word processing, spreadsheet, database, presentation software, and similar.
• A current Australian driver’s licence, unrestricted for work purposes.

How to Apply

Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all WQPHN positions.

Applications should include your current resume accompanied by a cover letter explaining your candidacy for the role to hr@wqphn.com.au 

The application closing date for this position is Sunday 24th November 2024.

The full position description for Senior Inclusivity Coordinator can be found HERE.

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Coordinator, After Hours

The After Hours Coordinator is responsible for overseeing Western Queensland PHN (WQPHN)'s after-hours health programs to improve healthcare accessibility for vulnerable and culturally diverse communities across rural and remote areas of Western Queensland. This role ensures that after-hours services align with community needs through coordinated telehealth and primary healthcare support.

The Role

The Coordinator, After Hours role is responsible for the following key functions within the WQPHN organisation:

• Manage multiple after-hours programs, to deliver cost effective primary healthcare to potentially reduce preventable hospitalizations in the regions, ensuring alignment with WQPHN’s regional health priorities.
• Engage and consult with key stakeholders to inform program delivery and identify barriers to care.
• Enhance access to primary healthcare services during periods outside of normal operating hours.

The Right Person

The successful candidate will possess: 

• Tertiary qualifications in health, social sciences, community development, or a related field, with equivalent experience.
• Demonstrated experience in program coordination, particularly in rural and remote healthcare or after-hours service delivery.
• Proven ability to engage with culturally and linguistically diverse populations and Indigenous communities.
• Strong skills in stakeholder engagement, including the ability to manage relationships across health sectors and community organisations.
• Experience in needs assessment, data collection, and report writing.
• Strong project management skills and ability to manage multiple program responsibilities. 
• Familiarity with telehealth services, remote healthcare delivery models, and knowledge of Western Queensland PHN priorities and regional healthcare challenges would be highly desirable.

How to Apply

Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all WQPHN positions.

Applications should include your current resume accompanied by a cover letter explaining your candidacy for the role to hr@wqphn.com.au 

The application closing date for this position is Sunday 17th November 2024.

The full position description for Coordinator, After Hours can be found HERE.

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GP Workforce Planning & Prioritisation Program Officer

This position will support and understand the workforce needs and training requirements of General Practice and GP Registrars in the Western Queensland PHN (WQPHN) region as part of the delivery of the GP Workforce Planning & Prioritisation (GP WPP) Program.

The Role

The aim of the GP WPP program is to support the transition to college-led General Practice training, by providing robust, independent, evidence based advice to the Australian Government Department of Health and Aged Care (the Department) and GP colleges to inform the distribution and placement of registrars training on the program. It will also provide advice on GP training capacity and pathways to support and encourage registrars to establish a home in a region, settle there and complete training within that region.

The role is responsible for the following key functions within WQPHN:

• Build culturally safe, collaborative relationships with General Practices, Hospital and Health Services (HHSs), and Aboriginal Community Controlled Health Organisations (ACCHOs) to support WPP activities.
• Liaise with stakeholders, registrars and consumers to understand and enhance workforce and training capacity needs in rural and remote areas.
• Analyse General Practice workforce needs and provide advice to inform distribution targets and training capacity in each PHN region.
• Document and support training pathways and placement recommendations, incorporating regional data and insights.
• Conduct consultations and surveys with localGeneral Practice teams, registrars, and communities to refine WPP recommendations.
• Coordinate stakeholder forums to validate prioritisation methods and supportgeneral practice placement improvements.
• Prepare workforce needs and capacity reports with evidence-based recommendations for regional planning.
• Regularly update local intelligence on GP training requirements and capacity across the region.
• Represent WQPHN on relevant committees, advisory groups, and events on a local, statewide and national level as they relate to the role and organisational objectives.
• In conjuction with the Primary Care and Chronic Disease Team with coordinating training and education for relvent stakeholders and general practice teams
• Adhere to all established Information Security Management System (ISMS) and Quality Management System (QMS) policies, procedures, and guidelines to ensure the protection and compliance of the organisation.
• Undertake other such duties and training as may reasonably be required and which are consistent with the level of responsibility of this position.

The Right Person

The successful candidate will possess: 

• Tertiary qualifications in health, business, communications or related field, or minimum 3 years’ experience in an equivalent role.
• Demonstrated experience working in the healthcare system with sound understanding of Primary Health Networks (PHNs) and their purpose.
• Relevant and current knowledge of requirements of Australian General Practice Training, RACGP Vocational Training Standards, ACRRM Training Standards for Supervisors and Training Posts, National Terms and Conditions for the Employment of Registrars (NTCER) is highly desirable.
• Experience in facilitation and/or delivery of training and information to individuals and/or small groups.
• Ability to research, analyse and collate information to prepare clear and concise business communication documents including reports, letters, and electronic communications.
• Proven track record in stakeholder engagement, including the ability to build relationships, networks and supportive partnerships with internal and external stakeholders including general practitioners, practice managers, HHSs and ACCHOs.
• Demonstrated project management experience in a health-related project/program.
• Ability to work effectively with minimal supervision, manage conflicting deadlines and demonstrate effective problem-solving and analytical skills as part of a regionally dispersed team.

How to Apply

Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all WQPHN positions.

Applications should include your current resume accompanied by a cover letter explaining your candidacy for the role to hr@wqphn.com.au 

The application closing date for this position is Sunday 17th November 2024.

The full position description for GP Workforce Planning & Prioritisation Program Officer can be found HERE.

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Our Commitment to Reconciliation

WQPHN is committed to undertaking all work within a culturally inclusive, sensitive and safe framework that supports Reconciliation. The WQPHN Reconciliation Action Plan shows our commitment and dedication to embedding reconciliation initiatives into our everyday work. Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all WQPHN positions.

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For Further Information

Contact hr@wqphn.com.au or call 07 4573 1900 should you have any questions.