Careers at WQPHN
Current positions
Project Manager, Integrated Care and Commissioning (ICC)
Are you passionate about making a difference in the lives of those living in rural and remote areas of Western Queensland? We are looking for an experienced Coordinator in Longreach to improve the delivery and access to aged care, disability supports and veterans’ care services in the Longreach region. If you or someone you know is up for the challenge, keep reading!
The Project Manager, Integrated Care and Commissioning (ICC) is responsible for overseeing a series of projects in the Longreach/RAPAD region under an Integrated Care and Commissioning (ICC) trial site.
The role is responsible for the following key functions within WQPHN:
- Identifying and introducing connections between current care coordinators/navigators in the region
- Establishing place-based communication strategies and products to uplift community knowledge of care
- Establishing research opportunities to enable joint commissioning for therapy services, particularly working with the NDIA on using Coordinated Funding Proposals
- Lead implementation of multiple activities including development of strategies, preparing planning documentation, establishing and driving delivery of milestones, and monitoring and reporting on progress
- Support, engage and collaborate with key stakeholders, to identify gaps and opportunities, achieve outcomes and facilitate cooperation
- Drive and develop new opportunities in consultation with community and stakeholders through a co-design approach
- Facilitate workshops and/or meetings with local stakeholders, identifying opportunities and projects that support the objectives of the Integrated Care and Commissioning project
- Ensure compliance, identification and mitigation of risks to programs, stakeholders and other projects
- Chair and/or attend the local Stakeholder Advisory Group – focused on providing advice on challenges, barriers and opportunities facing the sector while gathering and sharing cross-sector intelligence
- Attend and contribute to regular Department of Health and Aged Care Regional Working Group meetings (including provision of support, information and action before and after meetings)
- Contribute to a community of practice, sharing learnings with other trial sites as they come online
- Work independently, including to resolve issues and deliver quality outcomes
- Apply strong analytical, research and problem-solving skills
- Draft high quality and concise advice briefs, presentations and reports for a range of audiences
- Support co-design processes and capable to communicate effectively with Aboriginal and/or Torres Strait Islander peoples and service providers; and
- Manage and respond quickly to competing priorities and emerging issues.
- Provide a regular update on key achievements, challenges or potential risks and issues.
- Undertake other such duties and training as may reasonably be required and which are consistent with the level of responsibility of this position.
- Tertiary qualifications and/or extensive experience in aged care, primary healthcare, nursing, allied health, or health management equivalent or greater than 2 years.
- Demonstrated knowledge and understanding of the primary health care sector, particularly healthy ageing and aged care needs of regional, remote and rural communities including Aboriginal & Torres Strait Islander Peoples.
- Experience in digital health platforms including clinical data collection, collation and analysis.
- Understanding of funding agreements and the ability to prepare business communications and reports that reflect and support the requirements.
- Ability to work with minimal supervision, manage conflicting deadlines and demonstrate effective problem-solving and negotiation skills.
- Highly developed interpersonal communication skills to build and maintain relationships with the ability to respectfully engage a range of communities and community leaders.
- Competency in Microsoft Office (including SharePoint) and other office productivity tools, with aptitude to learn new software and systems.
- Hold a current driver’s licence, unrestricted for work purposes.
Ideally, this critical role will be based within the WQPHN region in Longreach. The remuneration package for this role includes attractive tax-exempt salary packaging options.
How to Apply
Applications should include your current resume accompanied by a cover letter explaining your candidacy for the role. Contact hr@wqphn.com.au or call 07 4573 1900 should you have any questions.
Applications close at 9am on Monday 24 June 2024.
Position Description HERE
Coordinator, Commissioning & Alliancing
Covering a period of extended leave, the purpose of this role is to support coordination, planning and commissioning with our Nukal Murra Alliance partners and other providers to integrate multidisciplinary team[1]based models that connect individuals with the broader health and social care systems in Western Queensland. This includes building positive working relationships with a number of partner organisations through co-designed engagement and partnership arrangements to strengthen service linkages, integration and capacity building.
The Role
The Coordinator, Commissioning & Alliancing is responsible for building and continuously nurturing stakeholder relationships to foster improved healthcare outcomes.
Key Responsibilities and Accountabilities
- Support the Senior Manager and Primary Care & Chronic Disease team in reviewing and developing commissioning alliances including the Nukal Murra Alliance for the Social and Emotional Wellbeing Framework, Child and Family Health Framework & First Nations Workforce Strategy.
- Positively engage with Aboriginal & Torres Strait Islander Community Controlled Health Services (AICCHS) and local primary health care service providers, provider networks and other PHNs to better co-design, commission, integrate and deliver services in accordance with the identified complex needs (Health Needs Assessment) of the local communities.
- Apply change management principles with a particular focus on health providers introducing and developing new systems that support a virtual model of care platform.
- Obtain input from Aboriginal or Torres Strait Islander community-controlled organisations to ensure programs are planned and delivered in a culturally appropriate manner.
- Work in collaboration with WQPHN practice support staff to enhance General Practice cultural capability and competency.
- Collaborate with internal teams to ensure all activities support WQPHN’s commissioning model, data requirements, QMS and the annual work plan (AWP), Health Needs Assessment priority planning, Funding Contracts, National PHN Performance and Quality Framework (PPQF), and build cross-team capabilities.
- Support the Senior Manager with management of relevant programs, conducting regular reviews of service level agreements, KPIs and assigned program budgets to ensure financial systems are being followed and that budget controls and program acquittal targets are being achieved. Position Description PD: Coordinator, Commissioning & Alliancing Version: May 2024 Page 2 of 3
- Support the Senior Manager with implementation activities for the Reconciliation Action Plan as may be delegated to ensure that activities are culturally sensitive and inclusive.
- Provide a regular update on key achievements, challenges or potential risks and issues, particularly relating to contract performance, service delivery and regional workforce management.
- Contribute to service integration initiatives such as improving access for target groups, Closing the Gap, integrated care models, case management of complex chronic conditions, prevention and early intervention strategies.
- Contribute to staff training and support professional collaborations or forums and quality improvement networks.
- Undertake other such duties and training as may reasonably be required and which are consistent with the level of responsibility of this position.
The Right Person
The successful candidate will possess:
- Tertiary qualifications in health, human or community development services, or equivalent expertise.
- Demonstrated understanding of the AICCHS sector in Western Queensland and programs specific to Integrated Team Care and Social & Emotional Wellbeing. Experience in an equivalent position is highly desirable.
- High level understanding of the health, social and emotional wellbeing needs of regional, remote and rural communities including the commissioning and contract management of health and wellbeing services.
- Highly developed interpersonal communication skills to build and maintain internal and external relationships, with the ability to engage a range of communities and community leaders. In particular, vulnerable groups such as Aboriginal and Torres Strait Islander people, older persons, children and young people and those in the Child Protection system, and individuals with a lived experience of Mental Health, Suicide Prevention, Alcohol and or Drug issues.
- Strong understanding of the role that social and philosophical systems, cultural values, traditions, rules and beliefs play in Indigenous Governance and how things are done and the ways people organise themselves and relate to each other.
- Ability to work with minimal supervision, manage conflicting deadlines and demonstrate effective problem[1]solving skills which includes conducting meetings and facilitating respectful stakeholder consultations.
- Demonstrated ability to prepare clear and concise business communication documents including reports, budgets, agendas, minutes, and general correspondence.
- Competence in Microsoft Office (including SharePoint) and other office productivity tools, with aptitude to learn new software and systems.
- Hold a current driver’s licence, unrestricted for work purposes
Our Working Environment
Ideally, this critical role will be based within the WQPHN region in Longreach, Mount Isa, Winton or Roma; however, applicants are welcome to apply from across the state. Hybrid work-from-home arrangements also apply. The remuneration package for this role includes attractive tax-exempt salary packaging options.
How to Apply
Applications should include your current resume accompanied by a cover letter explaining your candidacy for the role. Contact hr@wqphn.com.au or call 07 4573 1900 should you have any questions.
Applications close on Sunday 30 June 2024.
Position Description HERE
Our Commitment to Reconciliation
WQPHN is committed to undertaking all work within a culturally inclusive, sensitive and safe framework that supports Reconciliation. The WQPHN Reconciliation Action Plan shows our commitment and dedication to embedding reconciliation initiatives into our everyday work. Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all WQPHN positions.
For Further Information
Contact hr@wqphn.com.au or call 07 4573 1900 should you have any questions.
Credits
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